Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the services provided by [optimer Hub Legal Entity Name] ("optimer Hub", "we", "us", "our"), including our CORE platform and Claudia PRO product (collectively, the "Services"). By creating an account or subscribing, you agree to be bound by these Terms.

CORE — our central account and platform giving you access to optimer Hub products, dashboards, and features.

Claudia PRO — our paid subscription product offering extended functionality.

We may update, modify, or discontinue features at our discretion, with reasonable notice where practicable.

CORE includes an initial trial phase. Acceptance of these Terms is required at signup, including during the trial. Trials may be subject to time or usage limits communicated at signup.

Claudia PRO may also offer a free trial. Acceptance of these Terms is required only when you upgrade to the fully paid Claudia PRO subscription.

Paid subscriptions are billed in advance on a recurring basis (typically monthly) using your selected payment method. All fees are non-refundable except where required by law.

You may cancel at any time. Cancellation takes effect at the end of the current billing period; you retain access until then.

We reserve the right to change pricing with at least 30 days' notice prior to the next renewal.

You agree not to: (a) use the Services unlawfully; (b) attempt to access systems or data without authorisation; (c) reverse engineer, scrape, or resell the Services; (d) use the Services to send spam, malware, or unlawful content; (e) misrepresent your identity.

We may suspend or terminate accounts that violate this section.

All rights, title, and interest in the Services, including software, branding, and content we provide, remain the property of optimer Hub or its licensors. You retain ownership of content you upload, and grant us a limited licence to host and process it solely to provide the Services.

The Services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, optimer Hub's total aggregate liability arising out of or related to these Terms or the Services shall not exceed the amounts paid by you to us in the twelve (12) months preceding the event giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages.

You may terminate your account at any time. We may suspend or terminate access immediately for material breach of these Terms, non-payment, or where required by law. Sections that by their nature should survive termination shall do so.

These Terms are governed by the laws of [Jurisdiction]. The courts of [Jurisdiction] shall have exclusive jurisdiction over any disputes, subject to mandatory consumer protection laws in your country of residence.

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

Questions about these Terms? Contact us at [legal@optimerhub.com].